I am very satisfied with AMSOFT. We are a Marine Insurance Wholesaler. We have a lot of markets and are constantly adding new sub-producers, so we need a system that is able to keep up with a broad list of demands. AMSOFT is always willing to support us, regardless of how complex or simple an issue is that we need to resolve. Due to the nature of our Marine Insurance business we often have unique requirements for various recreational or commercial risks, and I am happy to say that AMSOFT will either tell us how to accomplish a task within their existing framework or if needed they will offer to come up with a custom solution to our needs. We have enjoyed our relationship for years now, and look forward to many more! Thank you AMSOFT!
I started with Amsoft in 2000 and have stayed with them ever since. Not only is the program great, the people are even better. I am not the best on the computer, so when I bought this program, Wendy allowed me to come to her office and she went over the program with me and spent as much time as I needed. When I needed help after that, I called and spoke with Gary, who not only took the time I needed for my questions to be answered, but was just as friendly and helpful as Wendy was.
After 9 years with Amsoft, I can honestly say that they are still the best people I do business with. They still take as much time as I need and they never make me feel like a burden to them, as I do call them several times a year. Everytime I have a suggestion, they listen and if it is something they can do for me, they do it immediately.
I started using Amsoft because our small office could no longer afford the system we were using and their was no customer service with them. Nine years later, I can honestly say that I have no desire to look elsewhere.
When you find the best, you stay with them.
I greatly appreciate Gary, Wendy and their staff and highly recommend them to anyone. Their people are the best and their system is fantastic.
Maher Insurance, Inc.
We just wanted to thank you again for the tremendous customer support you gave us recently. We encountered technical problems (some of which weren’t even related to Amsoft) at this year’s license renewal. You (and Wendy) were able to handle all of the issues with patience and professionalism. As a result, we were back up and running quickly without any interruption to our business.
As far as Amsoft itself is concerned, we just love the program. It’s simple and intuitive to use, yet it does everything an insurance agency needs to do. We tried many other programs, including much more expensive programs, before we found Amsoft. Amsoft is by far the best and we are very loyal users. We would recommend Amsoft without reservation to any other insurance agent.
Thanks again for all of your help.
Sincerely, Jerry Spadoni, Crosby-Victorville Insurance Agency, Apple Valley, CA